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Communication Skills
Articles
for CPAs
Articles by Al
Al Borowski, MEd, CSP, PP
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Good Business Writing Meets Ascenders and Descenders Business writing today can prove challenging.
You need to worry about being clear and concise. You must consider your
audience, decide whether to indent or use flush left. Your grammar checker yells
at you when you use the passive voice. And, oh, those dangling participles!
Once you have perfected those business writing necessities, you then need to
carefully and skillfully craft your ascenders and descenders with your shaded
capitals.
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Your Business Writing Personality
Many times, dealing with employees
or customers requires you to follow up in writing or e-mail.
But, many times the personality you have projected over the
phone or in person to this same audience becomes lost when you
create letters, memos or reports.[ more... ]
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Effective Listening Requires Specific Strategies
Listening does not take place in the ears. Hearing takes place in
the ears. Listening takes place between the ears. WE LISTEN WITH OUR HEADS. Animals hear; people listen. [ more... ]
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Agreeable
Disagreeing
Supervisors, managers, and
executives increase their value and credibility when they keep
their messages, comments and responses positive.
[ more... ]
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Homepage
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Al Borowski, MEd, CSP, PP
Certified Speaking Professional
Professor of Positivity
PO Box 24505
Pittsburgh, PA 15234
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412-561-7628
877-902-3314 Toll Free
al@cpecredits.org
Contact Al
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Seek Knowledge. Pursue Wisdom. Share the Wealth. |