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TEST YOUR E-MAIL EFFECTIVENESS
(Do Not Assume)
Yes, this is a real test!
If your job requires you to
send important information such as proposals, company data, or
business correspondence via e-mail, you need to know the answers
to ALL of the
following questions.
Your results and reputation are at stake.
The following test contains 25 questions. That means you get four
points for each one you answer correctly.
Take the test to see if you
get a passing grade.
By the
way, a passing grade for your business e-mails is 100!
1. What three valuable personal and organizational assets are at
stake each time you send an e-mail?
2. List three jobs a powerful subject line must perform.
3. The people who are listed in the "To" area are people who (a)
______________, (b) __________, (c)
___________, or (d) ____________ your e-mails.
4. What does CC mean and how do you use the CC correctly?
Hint - It
doesn't mean "Carbon Copy."
5. What does BCC mean, and how do you use it correctly?
6. Why is "Reply to all" the most dangerous button in e-mail?
7. State one general rule for the e-mail greeting.
8. What are the four important jobs of a topic sentence?
9. What is the maximum length of a topic sentence?
10. What three jobs to bullets perform?
11. What universal key should you use in creating bullets?
12. Why should you avoid using the "Tab" key in e-mail?
13. Name three general rules for using headings correctly in e-mail.
14. States the two main jobs of the close in e-mail.
15. Why is a signature file important in e-mail?
16. State a general rule for using attachments in e-mail.
17. State a general rule for using the reading pane or the preview
pane.
18. State a general role for using the spelling option.
19. How many words per sentence should your average in paper
documents?
20. How many words per sentence should your average in e-mail?
21. Why should the average words per sentence in e-mail be different
from the average words per sentence with paper documents?
22. What universal font should you use with your e-mails?
22. Do you know how e-mail is being used to foster employee
discrimination?
24. What words should you avoid in e-mail messages?
25. What one word would you use to describe your use of bold font,
underlining, italics, color, emoticons, and abbreviations?
How did you do?
The answer to all your
e-mail questions is one click away.
Effective E-mail
Seek Knowledge. Pursue Wisdom. Share the
Wealth.
©Al Borowski 2009 All rights
reserved
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